University of Qom
Sciences and Techniques of Information Management
2476-6658
2476-6534
6
1
2020
04
20
A Study on the Relationship between Organizational Culture and Knowledge Management in View of the Staff of Deputy of Research and Technology Ministry of Health and Medical Education
22
50
FA
Elmira
Janavi
http://orcid.org/000
Assistant professor, Department of scientometrics, National Research Institute for Science Policy (NRISP), Tehran, Iran
janavi@nrisp.ac.ir
Zohre
Rezaei
Master of Knowledge and Information Sciences, Deputy of Research and Technology, Ministry of Health and Medical Education, Tehran, Iran
zrezaei92@gmail.com
Sanaz
Poroushasb
PhD student in Information and Knowledge Management, School of education & Psychology, Shiraz University, Shiraz, Iran.
s.poroushasb@shirazu.ac.ir
10.22091/stim.2020.3905.1280
Objectives: This study was conducted for the purpose of assessing the relationship between organizational culture and knowledge management based from the Undersecretary for Research and Technology, Ministry of Health and Education staffs’ point of view.<br /> Methods: This study was a survey. Main data of this research has been collected with using close ended questionnaire (standard researcher made) and the Likert scale was used for each variable. Study population includes 76 personnel from the Undersecretary for Research and Technology, Ministry of Health and Medical Education having Bachelor’s degree, Master’s, PhD and Doctor of Medicine. After the inclusion and exclusion criteria, a total of 64 participants were finally selected. Data analysis was done by SPSS18.The Kolmogorov-Smirnov test has done in order to normality measuring data and the hypotheses were examed by the Spearman correlation coefficient test, also the Friedman test was used to ranking variables. <br /> Results: Results showed that in order to attain a successful knowledge management, organization’s culture should be recognized. There is a significant relationship between organizational culture and knowledge management. By Friedman test, we came to the conclusion that an organization’s identity has been given the highest priority and has gained the best status among the organization’s cultural components while the Innovation variable has obtained the lowest rank and this point to the fact that in the current situation, Innovation within the organization is considered not desirable.
Knowledge Management,organizational culture,Deputy of Research and Technology,Ministry of Health and Medical Education
https://stim.qom.ac.ir/article_1550.html
https://stim.qom.ac.ir/article_1550_816813420450c200b85e8eae6871066d.pdf
University of Qom
Sciences and Techniques of Information Management
2476-6658
2476-6534
6
1
2020
04
20
The Study of the customer relationship management effect on knowledge management with the mediating role of employee empowerment
50
78
FA
Belal
Panahi
Assistant Professor, Department of Management and Tourism, Payame Noor University, Iran
panahi1980@yahoo.com
Amir
Lali Sarabi
Assistant Professor, Department of Management and Tourism, Payame Noor University, Iran.
lalisarabi@gmail.com
Ebrahim
Maheri Kalajahi
Master of Public Administration (Human Resource Development), Faculty of Management, Economics and Accounting, Payame Noor University, Iran.
ebrahim.maheri@yahoo.com
10.22091/stim.2020.4516.1325
<strong>Aim: </strong>The present research examined the effect of knowledge management on the implementation of customer relationship management with the mediating role of employee empowerment. <br /><strong>Methodology:</strong> in terms of its purpose, it is applied research and in terms of nature, the method of doing and obtaining the required data, it is descriptive and correlation research type. The research data was collected through a questionnaire consisting of three standard questionnaires of knowledge management, customer relationship and empowerment. The reliability of the questionnaires was confirmed by Cronbach's alpha method and their validity was confirmed by the content validity method. The statistical population of this study was the staff of the General Directorate of Railways of Azerbaijan, which was obtained by simple random sampling method and according to Cochran's formula, 131 people were selected as a sample size. <br /><strong>Findings:</strong> The results showed that the coefficients of direct effect of knowledge management on employee empowerment as well as employee empowerment on the implementation of customer relationship management were 0.88 and 0.91, respectively, and the significant coefficients of these relationships were 5.37 and 4.24 and greater than 2. <br /><strong>Conclusion:</strong> Knowledge management has a direct positive effect on employee empowerment and also on the implementation of customer relationship management and can lead to a mutual increase. Knowledge management can also have a positive and significant impact on customer relationship management by empowering employees. Therefore, employee empowerment can enhance the effect of knowledge management on customer relationship. <br /> <br /> <br /><em><br clear="all" /> </em>
Knowledge Management,customer relationship management,Employee empowerment
https://stim.qom.ac.ir/article_1551.html
https://stim.qom.ac.ir/article_1551_0df1a89caf924cc4249a9fa461a872ca.pdf
University of Qom
Sciences and Techniques of Information Management
2476-6658
2476-6534
6
1
2020
04
20
Personal Characteristics and Practical Skills of a Children’s Librarian in Iran
80
112
FA
Nader
Akbari Baris
M.A., Knowledge & Information Science, Shahid Beheshti University, Tehran, Iran.
n.akbari1371@gmail.com
Mahdi
Shaghaghi
0000-0003-0639-7136
Assistant Professor, Dept. of KIS, Shahid Beheshti University, Tehran, Iran.
mhd.shaghaghi@gmail.com
Amir-Reza
Asnafi
Assistant Professor, Department of Information Science, University of Shahid Beheshti, Tehran, Iran.
a_asnafi@sbu.ac.ir
10.22091/stim.2020.4898.1347
<strong>Aim:</strong> In the present study, the internal (mental) and external (cognitive) characteristics of the children’s librarian were examined and then prioritized. These traits include competence in beliefs, feelings, emotions, and desires, and aptitude in speech and behavior, and are modeled on a philosopher named Nikolaus Tetens, who was Kant's contemporary. <br /><strong>Methodology:</strong> The research was conducted in two phases and with two methods. The first (qualitative) phase included the analysis of internal and external texts and interviews with experts to extract the characteristics under the five categories, and in that, the theme analysis method was used. The second phase (quantitative) included the ranking of the extracted components with the opinion of experts, which Analytical Hierarchy Process (AHP) method, HP questionnaire tool and Expert Choice software were used. <br /><strong>Findings:</strong> The findings showed that the components can be divided into three minimum, basic and ideal levels and the minimum level includes the most important criteria. At the minimum level and in the category of beliefs, knowledge about child literature and child psychology (Rank 1, 0.346), believe to priority of collectivism (rank 2, 0.265), understanding child’s sensibility (rank 3, 0.218), and believe to child’s rights (rank 4, 0.171) were among the most important components in the belief category. Psychic relax (rank 1, 0.385), being cheerful (rank 2, 0.213), enthusiasm for working with children (rank 3, 0.152), and having service mood (rank 4, 0.152) are among the most important components in emotive category. willingness to be accessible (rank 1, 0.429), self-motivation (rank 1, 0.314), tendency to work with households (rank 1, 0.168), and zest for change in environment (rank 4, 0.09) are among the most important components in volitive category; euphony (rank 1, 0.421), speaking and listening skills (rank 2, 0.228), persuasion and reasoning skills (rank 3, 0.225), and networking skills (rank 4, 0.127) are among the most important components in discursive category; ability to design area (rank 1, 0.324), bibliographic and technical service skills (rank 2, 0.266), person to person education skills (rank 3, 0.262), and ability to arrange decorate and dress (rank 4, 0.148) are among the most important components in active category. <br /><strong>Conclusion: </strong>The findings show that the competencies of the characteristics and the practical skills accepted for the children’s librarian tend to be more collective than individualistic, and this is contrary to academic education, urban lifestyle, and social rules and regulations. Indirectly, they promote individualism. Therefore, in order to train librarians with these characteristics, it is necessary to teach self-learning methods, teaching methods, psychological and bibliographic knowledge, as well as trying to change their moral ideology towards socialism, collective interests and altruism. It is very difficult. <br /> <br /><em><br clear="all" /> </em>
children librarian,kid’s trainer,child education,librarian’s skills
https://stim.qom.ac.ir/article_1552.html
https://stim.qom.ac.ir/article_1552_549c89b08fd786c9b81f2109f54874f8.pdf
University of Qom
Sciences and Techniques of Information Management
2476-6658
2476-6534
6
1
2020
04
20
Investigating the relationship between users' information literacy and their satisfaction with library services
114
149
FA
Nneda
Salimi
Master of Information Management, Department of Information Science and Science, School of Management, University of Tehran, Tehran, Iran.
nedasalimi8333@gmail.com
Fatemeh
Fahimnia
Associate Professor, Department of Information Science, Faculty of Management, University of Tehran, Tehran, Iran.
fahimnia.fatemeh@gmail.com
Alireza
Noruzi
0000-0003-0877-1566
Associate Professor, Department of Information Science, Faculty of Management, University of Tehran, Tehran, Iran.
noruzi@ut.ac.ir
10.22091/stim.2019.3994.1288
<strong>Propose</strong>: The purpose of this study is to investigate the relationship between users' information literacy and their satisfaction with the central Library services of the University of Mohaghegh Ardabili. <br /><strong>Methodology</strong>: This is application research and a survey study. The research methodology is a correlation type. The statistical population consists of 11647 students (undergraduate, graduate, and postgraduate) and faculty staff at University of Mohaghegh Ardabili. The sampling approach is convenience or accidental sampling and the sample size includes 253 persons. <br />The data-gathering instrument, in this research, includes user satisfaction questionnaires, LibQUAL for local library services, Webqual 4 for web services, and an information literacy questionnaire, based on information literacy competency standards for higher education, developed by ACRL. Data were analyzed by descriptive & inferential statistics (U-Mann Whitney & Kruskal-Wallis test and spearman’s correlation) using SPSS software. <br /><strong>Finding</strong>: The findings of this study showed that there is a significant positive correlation between the first standard of information literacy and the second dimension of users satisfaction with local library services, namely, (the ability to determine the nature and extent of the information & the effect of services), the second standard of information literacy and the second dimension of users satisfaction with local library services, namely, (the ability to effectively access the information & the effect of service), the fourth standard of information literacy and the first and second dimensions of users satisfaction with local library services, namely (the ability to effectively use information & the information control) and (the ability to effectively use information & effect of service). In the website section, there is a significant positive correlation between the second standard of information literacy and the first and the second dimensions of satisfaction with the website services, namely,(the ability to effectively access information & website usability), (the ability to effectively access the information & the information quality), the third standard of information literacy and the first dimension of satisfaction with the website services (The ability to critically evaluate information and the usability), the fourth standard of information literacy and the first, second and third dimensions of satisfaction with the website services of this library (ability to effectively use information & the usability), (the ability to effectively use information & information quality) and (the ability to effectively use information & service interaction).On the other hand, the finding of this research showed that in general, users' satisfaction with library services (both website and local services) is relatively desirable, but their information literacy is undesirable. In addition, there is a significant difference between the users' satisfaction on the basis of age and gender, and there is a significant difference between users’ information literacy by age, educational level, and position. <br /><strong>Conclusion</strong>: The result of this research showed that in general, there was a significant positive correlation between users' information literacy and their satisfaction with library services, and this correlation was more tangible on library web services. <br /><strong> </strong>
User satisfaction,Information literacy,Central Library,University of Mohaghegh Ardabili,libqual,Webqual,ACRL Standard
https://stim.qom.ac.ir/article_1300.html
https://stim.qom.ac.ir/article_1300_0f1d2e4908df6d1c87c114d34b011786.pdf
University of Qom
Sciences and Techniques of Information Management
2476-6658
2476-6534
6
1
2020
04
20
Investigating the Relationship between the Acceptance factors of Information Technology in Organizational Development
(Case Study: Staff of Ilam University)
152
177
FA
Mohammad Hassan
Morshedi Tonekaboni
0000-0003-1169-766X
M.Sc., Management of Government Organizations, Ilam University, Ilam, Iran
morshedi7759@gmail.com
Mohammad
Taban
Assistant Professor, Department of Management, Ilam University, Ilam, Iran.
m.taban@ilam.ac.ir
10.22091/stim.2019.4033.1294
<strong>Aim:</strong> The purpose of this study was to investigate the relationship between the acceptance factors of information technology in organizational development at Ilam University. <br /><strong>Methodology:</strong> In this study, the research model of Davis et al. (1989) was selected as the basic model of research. The statistical population was 440 employees of Ilam University, of which 205 were examined as statistical samples. The data collection tool includes two questionnaires for information technology acceptance and organizational development. Content validity was used to determine the validity of the mentioned questionnaires and to confirm the reliability, they were confirmed by Cronbach's alpha method. Data analysis was also performed using SPSS statistical software. <br /><strong>Findings:</strong> The findings showed that there is a significant relationship between the acceptance factors of information technology and organizational development. Also, the perceived ease with a correlation coefficient of 0.797 and the perceived usefulness with a correlation coefficient of 0.405 have a significant effect on organizational development. <br /><strong>Conclusion:</strong> Information technology is an important strategic asset for organizations that can be used to improve organizational performance and strategic competition. It also provides the ground for better implementation of the organization's strategies and helps staff to achieve the organization's goals, which ultimately leads to organizational development. Therefore, managers should take steps to implement information technology in organizations.
Information Technology,Organizational Development,University of Ilam
https://stim.qom.ac.ir/article_1301.html
https://stim.qom.ac.ir/article_1301_8e64a484aa6c0789627bde76455a1ca0.pdf
University of Qom
Sciences and Techniques of Information Management
2476-6658
2476-6534
6
1
2020
04
20
Content Analysis Researches in Knowledge and Information Science in Iran between 1980-2018
180
203
FA
Mahdi
Mohammadi
0000-0002-6880-7455
Associated Professor, Faculty of Literature and Human Science, University of Qom, Qom, Iran
mahdi.mohammadi203@gmail.com
Fereshte
Safari
M. A in Knowledge and Information Science, University of Qom, Qom, Iran.
fe.safari1396@gmail.com
10.22091/stim.2020.5006.1358
<strong>Aim:</strong> The aim of this study is to present a systematic study of content analysis research in knowledge and information science in Iran. <br /><strong>Methodology:</strong> This study is an applied research which was done by content analysis method. <br /><strong>Findings:</strong> The findings showed that during the study by researchers, a total of 44 content analysis studies were published, of which 9 titles were published in the form of dissertations, 31 titles in the form of articles, 4 titles in the form of books or part of a published book, 16 titles of articles (12 titles of magazine articles and 4 titles of conference papers), 10 titles of dissertations, 12 titles of books and 6 titles of all field texts have been analyzed. 21 titles (47.7%) have been published as multiple authors and 23 titles (52.3 titles) have been published as single authors. In terms of time, 2 titles were published in the 1360s, 11 titles in the 1990s, 15 titles in the 2000s and 16 titles in the 2010s. <br /><strong>Conclusion:</strong> Content analysis research, while identifying research gaps, guides researchers through those gaps. Despite the widespread use of this method in various fields, it has not received much attention in the field of knowledge and information science, and it should be given more attention to such research. <br />
Systematic study,Knowledge and Information,content analysis
https://stim.qom.ac.ir/article_1555.html
https://stim.qom.ac.ir/article_1555_4b3d97137d08495beb4ffe1d6c447a18.pdf