University of Qom Sciences and Techniques of Information Management 2476-6658 5 3 2019 09 23 - - 33 65 1488 10.22091/stim.2019.1488 FA Ali Sharafi Ph.D. student of Information and Knowledge Management, Department of Information Science and Knowledge,Tehran University; Master of Science in Central Library of Shahed University, Tehran, Iran. Ali Shaghaghi M.A, Scientometrisc, Department of Knowledge and Information Science, Shahed University; Expert of the National Public Libraries Institute ,Tehran, Iran. Mohammadreza Pashang M.A, Department of Knowledge and Information Science, central Library, Shahed University, Tehran, Iran. Journal Article 2020 01 13 - - https://stim.qom.ac.ir/article_1488_6442e4d083f7c5262beda4eb98f71476.pdf