Study and Ranking of Factors Affecting the Implementation of Knowledge Management in University Libraries in Golestan Province in 2018

Document Type : Original Article


1 Master's degree, Technical and Vocational University, Tehran, Iran.

2 Associate Professor, Department of Knowledge and Information Science, Payame Noor University, Tehran, Iran.


Objectives: The purpose of this study was to identify and rank the factors affecting knowledge management in Golestan University university libraries in 2018. The statistical population of this research includes all librarians working in Golestan university libraries in 2018.
Methods: The present study is a descriptive survey and correlation. A descriptive description of which findings are described in the same way as collected and the relationships between variables are examined and evaluated. Since the information was provided by a sample of the main community by the questionnaire obtained from the survey of this survey. In the present study, the viewpoint of experts was used to confirm the validity of the questionnaire. The statistical population of this research includes all librarians working in Golestan University libraries in 2018, with 50 people. Because the population of this study was limited in the present study, the census method was used to prepare and determine the size of the statistical sample; That is, all the people of the statistical population have been investigated by questionnaires.
Results: According to the results, the understanding of managers of university libraries ranked first (90%). Since organizational culture is one of the factors affecting knowledge management, the use of new culture with knowledge management changes should be accompanied by organizational continuity in library affairs.
IT infrastructure has ranked second (71%). Creating and enhancing information technology infrastructure create a complex and dynamic information structure in libraries and lead to an easy sharing of information; This technology helps members of libraries to receive scientific data from external specialists, in addition, information technology will meet the needs of the team cooperation. The familiarity of librarians with the concept of knowledge management was ranked third (64%); The acquaintance of librarians with the concept of knowledge management provides a strategy for optimal exploitation of knowledge and intellectual forces of librarians; This facilitates the implementation of knowledge management. Librarians as human resources have a significant role in realizing the goals of the organization and are considered valuable assets and important resources and strategic capital in the organization. Furthermore, organizational culture ranked fourth (61%).
Conclusions: Understanding academic libraries managers with the concept of knowledge management will identify and analyze existing knowledge and processes related to planning and subsequent control of operations for the development of capital and processes to provide libraries goals.


Abdelkhoda, H. (2010). Review of knowledge management in libraries and information centers. General Book of the Month, 141. [in persian]
Abdullahi, M.S., Ziaee, S. & Salami, M. (2017). Investigating the effective factors in the attitude towards knowledge management and knowledge sharing in librarians and public libraries of Lorestan province. In: First National Conference on Humanities, Law and Management.
[in persian]
Aharony, N. (2011). Librarians’ attitudes toward knowledge management. College and Research Libraries, 72(2): 111-126. DOI:
Ali Akbari, S. & Meftahi, H. (2017). Investigating organizational learning on creating a competitive advantage with the innovation moderator variable in the organization. In: 11th National Conference on Quality and Productivity, Iranian Electrical Industry Productivity Engineering Association. [in persian]
Alwani, M. (2005). Public Management. Tehran: Publishing, 23ed. [in persian]
Amin Bidokhti, A., Makvand Hosseini, Sh. & Ehsani, Z. (2012). Investigating the relationship between organizational culture and knowledge management in Semnan Education Organization. Strategy Quarterly, 20(4): 191-216. [in persian]
Ashna, M., Asgari, N., Moradi Saleh, A. & Ghafouri, D. (2014). Investigating the role of organizational culture in facilitating knowledge management measures. Information Technology Management, 5(4): 1-22. [in persian]
Bavakhani, A. (2016). Investigating and explaining the role of leadership style of university in establishing the knowledge management system. Library and Information Science, 19: 32-49. [in persian]
Bozorgnejad, A. & Qasemi, M. (2017). Investigating the Impact of Technology, Culture and Organizational Structure on Knowledge Management Process in Islamic Azad University, Kish International Branch. In: 5th International Conference on Accounting and Management and 2nd Conference on Entrepreneurship and Open Innovations. Tehran: Mehr Ishraq Conference. [in persian]
Curren, M.T., Folkes, V.S. & Steckel, J.H. (2009). Explanations for successful and unsuccessful marketing decisions: the decision maker’s perspective. Journal of Marketing, 56(2): 18-31.
Ekrami, M. & Naimi Majd, A. (2014). Development of knowledge management based on organizational culture. Educational management innovations, 8(3). [in persian]
Fadaee, Q., Hassanzadeh, M. & Zarati, M. (2012). Investigating the concept of knowledge management system. Information Research and Public Libraries (Library Message), 17(4): 553-580. [in persian]
Gohari, H. (1388). Human resource development of the country's public libraries from the perspective of knowledge management. Master Thesis. Faculty of Education and Psychology, Al-Zahra Universit. [in persian]
Hassanzadeh, M. (2008). Knowledge Management: Concepts and Infrastructures. Tehran: Librarian Publications. [in persian]
Hazeri, A. & Sarrafzadeh, M. (2007). Knowledge management in universities and the role of university libraries. Nama, 4. [in persian]
Jalili, F., Famil Rouhani, A. & Zarei, A. (2015). Investigating the attitude of librarians towards the possibility of implementing knowledge management in university libraries in Kermanshah based on the model of Beckowitz and Williams. In: International Conference on Industrial Management and Engineering, International Conference Center of Radio and Television. [in persian]
keshtegar, A. & Shokohi, J. (2016). Explain the relationship between human resource information systems and the effectiveness of human resource management. Public Management Research, 8(23). [in persian]
Kordnaeij, A., Fanny, A.A. & Masoudi, Z. (2015). Organizational culture Missing link Organizational transparency and performance of organizational culture. Management organization, 2(12):
189-173. [in persian]
Manzari Hesar, M. & Zabihi, A.A. (2016). Investigating the Relationship between Information Technology and Knowledge Management of Organizations (Case of North Khorasan Health Insurance Organization). In: Conference on Management and Humanities Research in Iran. Tehran: Modbar Management Research Institute, University of Tehran. [in persian]
Mirhashemi, M. (2017). Investigating the effect of knowledge management on organizational culture in Shahid Mofteh power plant in Hamadan. In: Second Annual Conference on Economics, Management and Accounting. Ahvaz: Shahid Chamran University; Khuzestan Industry, Mining and Trade Organization. [in persian]
Mohammadi, R. (2017). Investigating the effect of information technology on knowledge management processes. In: 2nd International Conference on Management and Accounting. Tehran: Salehan Institute of Higher Education. [in persian]
Mosadeghrad, A.M. (2015). Essentials of healthcare organization and management. Tehran: Dibagran. [in Persian]
Nekouei, P. (2016). Changing organizational culture using knowledge management based planning. In: Fifth International Conference on Accounting and Management and Second Conference on Entrepreneurship and Open Innovation. Tehran: Mehr Eshraq Conference.
[in persian]
Parandvar Foumani, M. (2017). The Role of Information Technology and Knowledge Management in Improving Service Quality. In: World Conference on Management, Accounting Economics and Humanities at the Beginning of the Third Millennium. Shiraz: Green Industry Idea Market Research Company. [in persian]
Paulen D. & Mason, D. (2002). Newzealand Knowledge Management: Barriers and Drivers of Knowledge Management Vptak. Journal of Knowledge Management, 8(5): 14.
Rahmatullah Shah, S. & Mahmood, K. (2013). Empirical results of academic librarians' attitudes toward knowledge management in Pakistan. Library Management, 34(8-9): 619-631.    
DOI: 10.1108/LM-07-2012-0037
Rezaei Noor, J. & Asgari, M. (2020). Research studies of knowledge management in the era of cloud computing. Education technology, 14(1). [in persian]
Salehi, J. (2015). Investigating the effect of information technology on the performance of employees of the Ministry of Communications and Information Technology. Master Thesis. Islamic Azad University, Tehran Branch, School of Management and Accounting. [in persian]
Sharifi, A. & Islamieh, F. (2010). A look at the application of new technologies in education and management. Tehran: Farhang Sabz. [in persian]
Shine, A. (2005). Organizational Culture Management and Leader. Translated by Borzoo Farhi Buzanjani & Shamsuddin Nouri Najafi. Tehran: Simaei javan. [in persian]
Ugwu, C. & Idoko, N. (2014). Attitudes of librarians toward knowledge sharing in university libraries in Nigeria: A case study of UNN. Information Technologist, 11(1).