Document Type : Original Article
Ph.D. student, Department of Business Administration, Emirates Branch, Islamic Azad University, Dubai, United Arab Emirates.
Assistant Professor, Department of Business Management, Firozabad Branch, Islamic Azad University, Firozabad, Iran.
Associate Professor, Department of Business Management, Science and Research Unit, Islamic Azad University, Tehran, Iran.
Assistant Professor, Department of Business Management, Science and Research Unit, Islamic Azad University, Tehran, Iran.
The artificial intelligence intelligent agent is the behavioral response of the system consumer, based on acquired knowledge and experiences, by recognizing the type of dominant behavioral style of the consumer, while identifying behavioral abnormalities, examines and analyzes various false behavioral models and the dimensions of the behavioral responses of consumers in the stages of reaction, confrontation, and adaptation, and is able to is to intelligently decide which behavioral model to use to have maximum influence on the behaviors and habits of consumers in order to create value and increase the customer's life cycle. The purpose of this research was to provide a model of an intelligent operating system for monitoring the behavioral responses of consumers on the blockchain platform. Therefore, from two systematic review methods and Grounded Theory It was used in combination. The statistical population in the foundation's data method were experts in the fields of business management, information management, and computer, and the sample size of this population was determined by theoretical saturation of 16 people using purposive sampling. Data collection tool in the systematic review method of library studies and in Grounded Theory method It was a semi-structured interview with experts. First,