Designing a Human Resources Improvement Model Based on Cloud Computing in Tejarat Bank

Document Type : Original Article

Authors

1 PhD. Student, Department of Management, Aliabad Katul Branch, Islamic Azad University, Aliabad Katul, Iran

2 Assistant Professor, Department of Management, Aliabad Katul Branch, Islamic Azad University, Aliabad Katul, Iran

10.22091/stim.2023.9683.1980

Abstract

Purpose: The purpose of improving human resources is to enhance the skills and abilities of employees by optimizing the conditions, facilities, and overall atmosphere of their work environment. The performance of human resources is the cornerstone of any organization's success. Evaluating
an organization's performance should be strategically designed and implemented to enhance the capabilities of its human resources. The purpose of this research is to develop a human resource improvement model based on cloud computing for Tejarat Bank.
Method: The research method employed is of an applied nature, utilizing a mixed exploratory approach that combines both qualitative and quantitative techniques. The statistical population for the qualitative stage consisted of 70 banking and university experts. This was applied in accordance with the research objectives and was descriptive in terms of implementation, utilizing a mixed exploratory approach (qualitative-quantitative). In 2022, the statistical population for the qualitative stage was comprised of 30 banking and university experts, and the sample size was determined to be 360 individuals based on the Krejcie and Morgan table. Simple random sampling was employed for this study. To identify the components of human resource improvement, the Delphi method was employed over four rounds. Additionally, the structural equation modeling technique was utilized to design the model, using Smart PLS3 software.
Findings: The findings from the Delphi study indicated that the enhancement of human resources through cloud computing at Tejarat Bank encompasses 46 components categorized into four dimensions: educational improvement, professional development, organizational enhancement, and individual growth. Based on the results of structural equation modeling, it can be concluded that the dimensions of educational improvement, professional development, organizational enhancement, and individual growth have a positive and significant impact on the advancement of human resources at Tejarat Bank, with coefficients of 0.864, 0.571, 0.701, and 0.622, respectively.
Conclusion: It is recommended that cloud computing, as utilized in the banks of advanced countries, be adopted as a foundation for enhancing the training of Bank Tejarat's personnel. Additionally, the primary obstacles to improving training and professionalism should be identified by a team of experts, and proactive measures should be taken to address these challenges.

Keywords

Main Subjects

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Sciences and Techniques of Information Management
Volume 10, Issue 2
November 2024
Pages 235-259

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