Document Type : Original Article
Authors
1
Department of of Knowledge and Information Science, Faculty of Education and Psychology Shahid Chamran University of Ahvaz, Ahvaz, Iran
2
Associate Professor, Department of Information Science and Knowledge, Shahid Chamran University of Ahvaz, Ahvaz, Ahvaz, Iran.
3
Assistant Professor. Information Science & Knowledge, Shahid Chamran University of Ahvaz, Ahvaz, Iran.
4
Professor, Department of Educational Sciences and Psychology, Shahid Chamran University of Ahvaz, Ahvaz, Iran
10.22091/stim.2024.11627.2182
Abstract
Objective: In order to successfully implement and use knowledge management in the university, there is a need to design and use a local model that matches the structure, culture, goals and vision of the university. Therefore, the current research was conducted with the aim of identifying the factors influencing the establishment of knowledge management in Shahid Chamran University of Ahvaz in order to provide a paradigm model.
Method: The current research is applied and qualitative based on the grounded theory method. The statistical population of the present study included all the staff managers of Shahid Chamran University of Ahvaz who had three years of executive experience in their records. In this research, purposeful sampling was used. In this type of sampling, it is not possible to determine in advance how many people should be selected in the study in order to fully identify the phenomenon under study. Therefore, the interviews continue until it is felt that the answers provided are similar to the previous answers and nothing is added to the findings, so to speak, the interview findings have reached saturation. Therefore, the interviews were continued until repeated answers were received and there were no new findings in the interviews, so the interview reached saturation. That is, until new data related to the category did not appear; The expansion of the category was considered sufficiently and the relationships between the categories were established and confirmed. The number of samples using purposive sampling included 21 people. The research tool was semi-structured interview. In addition to three years of executive experience, the selection criteria of the interviewees were expertise and interest in participating in the research. To ensure the validity of the data, the concept of reliability and transferability was used. Also, for the reliability of the data from the reliability, verifiability (in this research, to ensure the verifiability of the information, from the very beginning of the research, all the documents related to the research data, as well as the inferences, interpretations and findings were recorded in a systematic way. The extracted concepts and categories along with the findings It was again informed to the interviewees and their corrective comments were applied, and after applying the correction, the items were again approved by the experts) and reviewed by colleagues (checking the findings and commenting). about the components extracted during several stages by the supervisors and advisors), were used. Interviews were coded in three stages including open coding, central coding and selective coding using MAXQDA software. To ensure the validity of the data, the concepts of validity, transferability, reliability and verifiability were used.
Findings: The qualitative findings revealed that the paradigmatic model for the establishment of knowledge management at Shahid Chamran University of Ahvaz consists of five dimensions: causal conditions, intervening conditions, contextual conditions, strategies, and outcomes. The main phenomenon identified was the establishment of knowledge management at the university. Causal conditions include leadership and management, financial resources, and human resources. Intervening conditions include international sanctions, resistance to change, low awareness of the nature of knowledge, and the university's political and environmental conditions. Contextual conditions consist of organizational structure, organizational culture, and technology. Strategies for the establishment of knowledge management included education and development, intellectual and material property, development of industry-university relationships, and development and use of technology and information infrastructure. The outcomes of this model include increased productivity and efficiency, enhanced academic levels, increased community participation, and the promotion of innovation and creativity in human resources.
Conclusion: In conclusion, the model indicates that successful establishment of knowledge management requires attention to various factors and the implementation of effective strategies. Given the causal, contextual, and intervening conditions, as well as the strategies, universities can achieve positive and sustainable results that improve performance and innovation. Hence, considering all these dimensions can serve as a guide for managers and policymakers to improve knowledge management processes at universities.
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