عنوان مقاله [English]
Concurrent with the rapid development of digitalization in various fields, the signs of entering the age of virtual life have become more manifest.
The advent of social networks, spaces mixed with virtual reality and the strong tendency of citizens to communicate with the new space, and the unprecedented acceptance of communications and relationships in this space, has necessitated the digital transformation.
Although the term of Digital has been designated as an adjective for transformation, digital transformation is not limited to the digitalization directive or process.
Digital transformation is the process of transitioning traditional entities based on communication, relationships, and the physical ecosystem into a world based on non-physical occasions and entities.
Knowledge management is one of the most important facilitators of change. The knowledge nature of digital transformation and its highly dynamic and variable features require changes in attitudes and the facilitation of knowledge management.
For this reason, transformational knowledge management can be suggested as a suitable solution. In this paper, an attempt has been made to briefly explain the formation process and the distinctive features of transformational knowledge management called Knowledge Management 4.0.